How Residential Pickup Works

How Our Services Work

Payments


There are two fees that you will be charged for on demand waste pickup


They include:


  • A monthly service fee that provides access to the scheduling calendar. This is a recurring monthly fee and does not include any pickups.
  • Individual pickup fees are charged per bag that we pick up,  There is a minimum pickup of 4 bags per pickup.



Trash pickup guidelines:


  • Members may schedule pickups up to 6 am for pickup on the same day. 
  • Scheduled pickups are not cancellable but may be rescheduled to another day.  Rescheduling must be done before 6 am on the date of the pickup
  • Trash does not have to be sorted from recycling
  • Bag counts are based on 13 gallon trash bags. 
  • Our driver will pickup the number of bags that were requested at the time of booking. Please note following items are not eligible for pickup:
  • Oversized Items including bags exceeding 13 gallons
  • Electronics
  • Batteries
  • Paints/Household Chemicals
  • Oils, Gasoline, or other flammable chemicals
  • Driver will arrive between 8 am and 5 pm and remove the number of bags requested in your booking
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